Our policy

Wysart Refund & Return Policy

At Wysart, your satisfaction is our priority. If something isn’t quite right, we’re here to make it right.

Damages or Issues

Please inspect your order when it arrives. If it’s defective, damaged, or if you received the wrong item, contact us right away at [ wysartservice@gmail.com], and we’ll fix it ASAP.

If you have any questions about your order, returns, or anything else, don’t hesitate to reach out. We’re always happy to help.

Contact Us:
📧 wysartservice@gmail.com
🌐 https://www.wysartshop.com/

Shipping Policy – Wysart

At Wysart, we’re committed to delivering your order quickly and safely. Here’s everything you need to know about our shipping process:

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

Australia-

8–14 days → CJPacket Australia (Most products are through this shipping)

9–16 days → other CJPacket lines

7–17 days typical range overall

Some slower cases: up to ~2–3 weeks

United-States-

7–12 days → CJPacket (Most products are through this shipping)

10–20 days → USPS / slower lines

7–15 days average across common methods

From US warehouse (if stocked):

2–7 days

Shipping Delays

While we do our best to ship on time, delays can happen due to weather, carrier issues, or high-demand periods. We appreciate your patience and understanding.

Customs, Duties & Taxes (International Orders)

Wysart is not responsible for any customs or import fees charged by your country. These costs are the customer’s responsibility and may vary by destination.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Lost or Stolen Packages

If your order shows as delivered but you haven’t received it, please reach out to us at wysartservice@gmail.com. We’ll do our best to help resolve the issue.